FULL PRIVACY NOTICE
In compliance with Mexico’s Federal Law on the Protection of Personal Data Held by Private Parties and all other applicable provisions, IKONIKO, S.A.P.I. DE C.V., hereinafter “IKONIKO,” makes this Privacy Notice available to its customers and users.
1. IDENTITY AND ADDRESS OF THE DATA CONTROLLER
IKONIKO, S.A.P.I. DE C.V., with an address at José Martí 136-5A, Colonia Escandón, Miguel Hidalgo Borough, Zip Code 11800, Mexico City, Mexico, is responsible for processing and protecting the personal data collected through www.colorinmexico.com and the business transactions carried out through the website.
For any matter related to privacy or personal data protection, you may contact us at:
Email: hola@colorinmexico.com
2. PERSONAL DATA WE COLLECT
To complete purchases, process orders, make deliveries, issue invoices, and provide customer support, we may collect the following categories of data:
Identification and contact information
First and last name, email address, telephone number, and any other contact information the user provides.
Shipping information
Recipient’s name, address, street, exterior and interior number, neighborhood, postal code, borough or municipality, city, state, country, telephone number, and any directions needed to complete the delivery.
Tax information
When a customer requests an invoice, we may collect the individual’s or company’s legal name, Mexican taxpayer identification number (RFC), registered tax address, tax postal code, tax regime, intended CFDI use, email address, and any other information needed to issue the corresponding tax receipt.
Purchase information
Products purchased, amount, purchase date, order number, and information related to shipping, exchanges, returns, cancellations, refunds, and transaction history.
Payment-related information
Payments made through our website are processed by Stripe.
Depending on the payment method selected, Stripe may collect and process information related to the transaction and payment method, including credit or debit card information, bank account information, or information related to other available payment methods.
IKONIKO does not necessarily store the complete payment card information used to make payments. Stripe processes this information in accordance with its own policies, terms, and security measures.
Electronic and browsing data
Our website may collect technical browsing information, such as IP address, browser, operating system, device used, pages visited, date and time of access, cookies, and similar identifiers.
IKONIKO does not intentionally request sensitive personal data to carry out the ordinary operations of its online store.
3. PRIMARY PURPOSES
Personal data will be processed for the following purposes, which are necessary to maintain our business relationship with customers:
- Identifying the customer.
- Creating and managing the customer's user account, when applicable.
- Processing and managing purchases and orders.
- Processing and verifying payments.
- Preventing and detecting fraudulent transactions.
- Confirming purchases and sending order-related communications.
- Preparing and managing product shipment and delivery.
- Providing information about order status.
- Handling requests for exchanges, returns, cancellations, and refunds.
- Providing customer service and support.
- Issuing invoices and tax receipts when requested.
- Maintaining administrative, commercial, accounting, and tax records.
- Complying with legal, tax, and contractual obligations and with requests from competent authorities.
- Protecting the security of our website, customers, and operations.
These purposes are necessary to provide the products and services requested by the user.
4. SECONDARY PURPOSES
Additionally, when applicable, we may use your data for purposes that are not essential to completing a purchase, such as:
- Sending promotions and discounts.
- Providing information about new products and collections.
- Sending newsletters and marketing communications.
- Advertising and marketing campaigns.
- Customer satisfaction surveys.
- Statistical and business analysis.
- Personalizing communications and content.
The data subject may object to the processing of their data for these purposes at any time without affecting their ability to purchase products or receive contracted services.
To do so, send an email to hola@colorinmexico.com with the subject line “Unsubscribe from marketing communications.”
When available, you may also use the unsubscribe mechanism included in our electronic communications.
5. PAYMENT PROCESSING THROUGH STRIPE
IKONIKO uses services provided by Stripe to process payments made through www.colorinmexico.com.
When you make a purchase, certain personal and transaction data may be provided to Stripe to process the payment, authenticate the transaction, prevent fraud, manage potential disputes, issue refunds, and comply with applicable legal and regulatory obligations.
Depending on the service used, Stripe may act as a data processor on behalf of IKONIKO and, for certain activities, as an independent controller of particular data processing operations.
Stripe’s services may use infrastructure located in the United States and other countries outside Mexico. As a result, certain personal data may be processed, stored, or transferred outside Mexican territory.
Processing carried out directly by Stripe is also subject to Stripe’s own terms and privacy policies.
6. DATA TRANSFERS AND DISCLOSURES
IKONIKO may disclose the strictly necessary personal data to third parties involved in providing the services requested by the customer, including:
- Stripe and the parties required to process payments.
- Banks and payment method providers.
- Courier, parcel delivery, and logistics companies.
- Technology and website hosting providers.
- Invoicing service providers.
- Administrative, accounting, tax, or legal service providers.
- Information security and fraud prevention providers.
Data may also be disclosed when necessary to comply with legal obligations or respond to duly substantiated requests from competent authorities.
When a transfer legally requires the data subject’s consent, consent will be requested in accordance with applicable provisions.
7. ARCO RIGHTS
The data subject has the right to exercise their rights of Access, Rectification, Cancellation, and Objection (ARCO) with respect to their personal data.
Access: to learn what personal data we hold and how we process it.
Rectification: to request correction of inaccurate, incorrect, or incomplete data.
Cancellation: to request deletion of your data from our records when legally permitted.
Objection: to request that your data no longer be processed for certain purposes when legally permitted.
To exercise any of these rights, submit your request to:
The request must include at least:
- The data subject's name.
- A method for receiving the response.
- A clear description of the personal data to which the request relates.
- The ARCO right the data subject wishes to exercise.
- Information or documents needed to verify the identity of the data subject and, when applicable, their representative.
- Any additional information that helps us locate the relevant data.
IKONIKO will respond to requests in accordance with the procedures and within the timeframes established by applicable law.
8. WITHDRAWAL OF CONSENT
When processing is based on consent, the data subject may request to withdraw that consent at any time, whenever legally permitted.
The request must be sent to:
Withdrawal will not have retroactive effect and will not prevent processing that IKONIKO must carry out to comply with legal, tax, or contractual obligations.
9. LIMITING USE OR DISCLOSURE
The data subject may request a limit on the use or disclosure of their personal data by sending a request to:
For promotional communications sent by email, you may also use the unsubscribe mechanism included in those messages.
10. COOKIES AND SIMILAR TECHNOLOGIES
www.colorinmexico.com may use cookies and other similar technologies that are necessary to operate the online store, remember preferences, maintain sessions, facilitate the purchase process, provide security, and analyze website performance.
These technologies may collect information such as IP address, browser, device used, operating system, pages visited, and interaction with the website.
When analytics cookies, advertising cookies, or other technologies that are not strictly necessary are used, users may have access to the applicable mechanisms for managing their preferences.
Users can also change their browser settings to block or delete cookies. Disabling certain cookies may affect some store features.
11. DATA SECURITY
IKONIKO uses reasonable administrative, technical, and physical safeguards to protect personal data against damage, loss, alteration, destruction, unauthorized access, use, or processing.
Access to personal data will be limited to people and providers who need to use it to fulfill the purposes described in this Privacy Notice.
12. DATA RETENTION
Personal data will be retained for as long as necessary to fulfill the purposes for which it was collected and, afterward, for the periods required to meet legal, tax, administrative, or contractual obligations and any potential liabilities arising from the business relationship.
Once the applicable periods have ended, the data will be deleted, blocked, or anonymized, as appropriate.
13. MINORS
The products and services offered through www.colorinmexico.com are not specifically directed to minors.
IKONIKO does not seek to intentionally collect personal data from minors without the involvement of their parents, guardians, or legal representatives when such involvement is legally required.
If IKONIKO determines that it received a minor’s data without the required authorization, it may take reasonable steps to delete it.
14. CHANGES TO THIS PRIVACY NOTICE
IKONIKO may modify or update this Privacy Notice as a result of legal, regulatory, operational, technological, or business changes.
Any changes will be published in the “Privacy Notice” section of www.colorinmexico.com, where the current version will be available at all times.
The date of the latest update will appear at the beginning of the document.
15. CONTACT
For any questions, comments, or requests related to the processing of your personal data:
IKONIKO, S.A.P.I. DE C.V.
José Martí 136-5A, Colonia Escandón, Miguel Hidalgo Borough, Zip Code 11800, Mexico City, Mexico
Email: hola@colorinmexico.com | Website: www.colorinmexico.com
Last updated: September 2026.
SHORT-FORM PRIVACY NOTICE
IKONIKO, S.A.P.I. DE C.V., with an address at José Martí 136-5A, Colonia Escandón, Miguel Hidalgo Borough, Zip Code 11800, Mexico City, Mexico, is responsible for processing and protecting your personal data.
Personal data provided through www.colorinmexico.com will be used primarily to process and manage your purchase, handle payment, confirm your order, ship and deliver products, provide customer support, manage exchanges, returns, and refunds, issue invoices when requested, prevent fraudulent transactions, and comply with our legal and tax obligations.
Payments made through our website are processed by Stripe. As a result, that provider may process certain personal and transaction data to process the payment, authenticate the transaction, prevent fraud, and manage related operations.
Additionally, when applicable, we may use your data to send promotions, news, product information, and other marketing communications. These purposes are not necessary to complete a purchase, and you may object to them at any time by emailing hola@colorinmexico.com.
You may exercise your rights of Access, Rectification, Cancellation, and Objection (ARCO) and review detailed information about personal data processing, transfers, cookies, and the mechanisms for limiting use or withdrawing consent in our Full Privacy Notice, which is always available in the “Privacy Notice” section of www.colorinmexico.com.
Contact: hola@colorinmexico.com